Privacy Policy
Your privacy is important to us
At Klizu, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how account deletion and data removal are handled.
1. Information We Collect
We collect limited information required to provide our services, including your phone number, name, delivery address, order details, and payment-related information when you create an account or place an order.
This information is used to:
• Create and manage your account
• Process and deliver orders
• Provide customer support
• Improve app performance and security
• Maintain transaction and tax records required for business operations
2. How We Use Your Information
We use your information only for operating and improving our services. We do not sell personal information to third parties.
Your data may be used for:
• Order processing and delivery
• Login authentication using phone number OTP
• Customer support and communication
• Fraud prevention and platform security
• Maintaining invoices, transaction history, accounting, and tax-related records
3. Information Sharing
We do not sell your personal information. We may share limited information with trusted service providers who help us process payments, deliver orders, provide customer support, and secure our platform. These providers are required to protect your data and use it only for authorized purposes.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, disclosure, or destruction. However, no internet transmission or storage system can be guaranteed as completely secure.
5. Your Rights & Account Deletion
You may permanently delete your account at any time from the app under:
Profile → Settings → Delete Account
When an account is deleted:
• Personal information such as your name, phone number, addresses, sessions, and account details are permanently removed or anonymized.
• Cart, wishlist, saved addresses, and related user activity data are deleted.
• Active sessions are revoked and the account becomes inaccessible.
Certain transactional records such as completed orders, invoices, payment references, and tax-related records may be retained in an anonymized form for legal, accounting, fraud prevention, and business compliance purposes.
6. Cookies and Tracking
We may use cookies and similar technologies to improve app performance, maintain login sessions, analyze usage patterns, and enhance user experience.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at klizutechnologies@gmail.com